Hey there! We’re Solejeto, and we’re not just another online store—we’re a small team of shoe enthusiasts who believe every step you take should feel amazing. Funny story: our founder, Alex, used to reply to every single customer email personally (even at 2 AM!). While we’ve grown a bit since then, that personal touch? It’s still at the heart of everything we do.
Seriously, it does. Whether you’ve got a question about sizing (we’ve all been there—why do shoe sizes vary so much?), need help with an order, or just want to chat about your latest sneaker obsession, we’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat is open during business hours—look for the little shoe icon in the corner! Or, if you’re old-school (no judgment), fill out our contact form. Either way, we’ll get back to you faster than you can say "free shipping."
P.S. If you’re emailing about a return, here’s a pro tip: include your order number right away. It’ll save us both a few back-and-forths, and who doesn’t love efficiency?